How to Cancel Brigit

How to Cancel Brigit? If you find yourself tempted by the lure of quick cash from loan apps, it’s vital to proceed with caution. In November 2023, the Federal Trade Commission (FTC) took action against Brigit, highlighting deceptive practices that left many users feeling both misled and financially burdened.

Although Brigit promoted cash advances of up to $250 with no hidden fees, most users never actually received the full amount. Instead, they were hit with unexpected charges. To make matters worse, canceling the $9.99 monthly “Plus” membership was an unnecessarily complex and frustrating ordeal.

For those with outstanding advances, canceling the membership proved nearly impossible, leading to continuous charges and exorbitant effective finance rates. As part of the FTC’s settlement, Brigit has been fined $18 million and is required to enhance its transparency and fairness. This guide will provide you with a simple, clear process for canceling your Brigit subscription.

Understanding how to navigate and cancel your Brigit subscription is essential, especially given the difficulties many users have faced. First, it’s important to carefully review your account to identify any outstanding advances or fees that may impact the cancellation process.

Once you’ve assessed your account, follow the steps provided in this guide to initiate the cancellation. Be prepared for potential obstacles, as Brigit’s previous practices have been designed to make this process challenging. However, armed with the right information, you can avoid unnecessary charges and take control of your finances.

In the wake of the FTC’s settlement, it’s also wise to monitor any communications from Brigit regarding updates to their terms of service or changes to their cancellation procedures. The settlement mandates that Brigit improves its transparency, but staying informed and vigilant will ensure you’re fully protected from any further misleading practices.

Lastly, consider exploring alternative financial tools that prioritize customer transparency and fairness. By choosing services with clear terms and straightforward processes, you can avoid the pitfalls that many Brigit users have unfortunately encountered. Remember, when it comes to managing your finances, knowledge and caution are your best allies.

How do I Cancel or Downgrade My Brigit Subscription?

To cancel your Brigit subscription, follow these steps:

Within the App:

1. Open the Brigit app and navigate to the Home screen.
2. Click on the profile icon located at the top right corner to access “Account Settings.”
3. Select “My Subscription.”
4. Choose “Cancel & Switch to Free plan.”
5. A confirmation screen will appear, indicating that your subscription has been successfully canceled.

On the Website:

1. Visit Brigit’s login page and sign in using your email or phone number.
2. Go to “Account Settings.”
3. Click on “My Subscription.”
4. Select “Cancel & Switch to Free plan.”
5. You’ll see a confirmation page that confirms your subscription has been canceled.

Important Notes:

• After canceling, you will no longer have access to features such as Cash Advances, Credit Builder, Credit Monitoring, and Identity Theft Protection.
• Brigit processes charges at the end of the billing cycle, so you will be billed at the end of the cycle during which you canceled.
• If you encounter any issues while canceling your subscription, please contact us at [email protected] for assistance. You can also reactivate your subscription at any time.

How Do I Delete My Brigit Account?

To delete your Brigit account, please follow these steps:

1. Log In: Access your Brigit account by logging in with your email or phone number at www.hellobrigit.com.
2. Go to Settings: Once logged in, navigate to the “Settings” section.
3. Manage Your Subscription: If you currently have an active Brigit subscription, you must downgrade or cancel it before proceeding with account deletion.
4. Locate the Delete Option: Scroll down to find the “Delete My Account” button.
5. Confirm Deletion: Click on the button and confirm your decision to permanently delete your account.
6. Completion: Your account deletion process is now complete.

Should you experience any difficulties or need further assistance, don’t hesitate to contact us at [email protected]. We’re here to help you through the process.

Important Notice: Deleting your account means you will no longer have access to Brigit’s suite of financial tools, including budgeting assistance, smart saving strategies, credit-building resources, and overdraft protection services. However, if you ever decide to return, you can easily sign up and regain access to all our features at any time.

Frequently Asked Questions

Does Instant Cash affect My Credit?

Brigit does not assess your credit score when determining your eligibility for Instant Cash, ensuring that your credit rating remains unaffected. You can rest assured that accessing this service will not impact your credit score in any way, allowing you to manage your finances without any concerns about potential effects on your creditworthiness.

What happens if I can’t pay Brigit back?

Brigit guarantees that it does not have any legal or contractual claims against you due to a failure to repay an Advance. However, please be aware that your access to the Services will be temporarily suspended until the full repayment of the Advance is made. Once the repayment is completed, your access will be promptly restored, allowing you to continue utilizing the Services without interruption.

Why does Brigit keep charging me?